Frequently Asked Questions
Everything you need to know about enhancing your living space.
What is the standard shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery for large items?
Yes, white-glove delivery is available for oversized furniture pieces. This includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for return.
Are your wood products sustainably sourced?
We are committed to sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
How can I track the status of my home delivery?
Once your order ships, you will receive a confirmation email with a tracking link. For large freight shipments, the carrier will contact you directly to schedule a delivery window.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Klarna and Affirm for larger home investments.